Its 9 in the morning today, the store is hardly busy. We were here to pick up a prescription for baby some kind of puffs. Took us 40-45 min. Such a slow service for no reason.
We've been coming here for a few years now for our Covid and Flu shots. Our experience of the Pharmacy & cashier has always been pleasant. Professional and smiles, always a bonus. Just had our flu shots here, as always professional and courteous service.
Please check the prescriptions and if you have insurance please check how much you're being charged. I had to get a free tube but they charged on my insurance instead of giving my free tube.
Pharmacist Bindu made me wait 75 minutes for a walk-in vaccine, then left for the day while I was pacing the store waiting for her to attend to me. The other pharmacist Jennifer was pleasant and apologized for delays but you should go elsewhere if you can. Bindu was terrible. She was a minus 20 stars on a scale of 1 to 5 but Jennifer helped rescue the experience.
Unorganized. This one factor leads to so many underserved areas of pharmaceutical needs for patients. If you're reading this make sure you have a second choice for a pharmacy.
If I could give this pharmacy a 0 star - I would. I left Shoppers because their customer service was terrible at the pharmacy. This pharmacy is even worse - prescriptions are rarely ever correct - leave you on hold for an extended period of time - then hang up…I can understand making a mistake once - but continuously making mistakes is not acceptable. Not once have they ever apologized for their continued incompetence… I will be leaving this pharmacy. I suggest you do the same.
I’ve been going to Rexall for many years and the only reason I stay is for the one pharmacist Shelina. She is by far the best and most knowledgeable person I’ve met. However, everyone else there seems to be out to lunch. The countless times other pharmacists would tell me a medication would be there, I would go in, not available. I’ve also had another medication in one of my prescriptions. I’ve had it with this pharmacy and now I will be switching since again, I’m waiting for prescriptions that should be here and is not, and they only have a few of my other one. I’m done!!!
Rexall is a Canadian Drug store based in Markham, Ontario. Rexall is located at 90 Copper Creek Dr, Markham, ON L6B 0P2, Canada.
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