I booked an appointment and accidentally selected the wrong date. I showed up on time, but no one was there. I reached out several times and received no response until I mentioned leaving a review. Only then did I get a reply, which came across as rude and condescending, blaming me for the situation and lecturing me about “accountability.” I was also told my $25 deposit would not be refunded, even though no service was provided and it wasn’t a no-show. What bothered me more than the money was the lack of professionalism and respect. A good business communicates with clients and values customer service - unfortunately, that was not my experience here.
As always Terry is awesome. Love the fact that she takes the time to clean your lashes before and also care about my lashes health. Great service. Thank you
I visited Terry for lash extensions over the fall and have been very pleased with the results. I've been to a handful of other salons and none of them have come close to the longevity of Terry's extensions. My lash shape and fullness held up over four weeks. Took almost eight weeks for them to all completely fall out. Terry was very friendly and attentive during the appointment, always making sure I was comfortable. She even gave me a little pouch for lash care, including lash shampoo! Thoughtful things like that made this for sure a 5/5. :)
My sister and I first went to Terry for a lash lift and the results were amazing! My next visit, I decided to get lash extensions before my trip to Hawaii. I was very satisfied with the results as the extensions stayed intact during my whole trip in Hawaii, in the extreme heat! Terry is very professional, she ensures a relaxing environment, and she will thoroughly explain the whole process to you. I would definitely recommend anyone who's new to lashes to get it done by Terry!
This is the best Lash lift and tint I got,was extremely happy,deff will keep in touch with her and would deff recommend anyone I know who needs to get it done too?????
First time getting a lash lift done and Terry did an amazing job. She took the time to explain the process and answer all the questions I had. Terry also put in the effort to redo my stubborn lashes after they weren’t as lifted as she would like. Really impressed with the results so far!
Terry is a lashing master!!! Her lashes are beautiful and last!!! My set was done 3 weeks ago and it still looks amazing!!! Thank you Terry!!! I love my lashes!
Summer Moon Lash is a Canadian Eyelash salon based in Markham, Ontario. Summer Moon Lash is located at Appleby Crescent, Markham, ON L3R 4L1, Canada.
Please contact with Summer Moon Lash using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Summer Moon Lash opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider