I initially came in to see if anything could be done about recurring knee pain after sports sessions. I scheduled an initial assessment appointment with Joey so we could get a sense of where I was at and what the potential outlook could be. From the get go, he was very forthcoming and honest about what he saw. He gave me his professional opinion and gave me some basic strengthening exercises to begin with. Throughout this process, Joey has been very attentive to our progress. He would take my feedback regarding the exercises he assigns and how my body is responding to them. And true to the clinic's name, he uses that feedback to tailor a treatment plan for me and my rehab journey. He even took a bit of time to look after some one-off general neck and shoulder stiffness from a tough week at work. He has also been very flexible with our session time slots since I'm only available after normal work hours. It's only been 4 months so far and while we both acknowledge that the job isn't done yet, the results have been exceptionally promising. I'm able to play basketball again without having to deal with 3 weeks of subsequent knee pain. I don't even hobble around the house the day after anymore. If you're looking for a clinic that focuses on patient care and not just chasing billable hours, I would highly recommend Bespoke Therapy. One last note, the clinic is kept very clean and tidy.
I have been seeing Joey for physiotherapy for the last couple of months. We have been working on addressing some chronic back pain and re-building strength postpartum. In the short time I have been receiving treatment, I've already seen a decrease in pain and increase in strength. Joey has been kind, patient and passionate about educating me about different movement patterns so that I can be informed as a I progress through my rehab journey.
I highly recommend Joey! I came to him with both back pain and knee pain, and he was incredibly knowledgeable, patient, and thorough. He took the time to understand what was causing my issues and guided me through exercises and treatments that made a real difference. I felt improvement much faster than I expected. Joey is professional, friendly, and genuinely cares about his patients’ progress. If you’re looking for a great physiotherapist, Joey is the one!
I hurt my ankle playing sports and Joey has been great getting me back on track. Very knowledgeable and kind when explaining what we will be doing. I recommend
I am a 67 years old retiree. After four decades of coding at computer desk, I inevitably injured my upper body: strained neck, wrists (lost count of left little finger on Control keys, mouse movement requiring steroid injection at one time on the right wrist), elbows and sore lower back. My posture hunches. Tripping by family dog at home added to injury on both knees. After an emergency retina detachment surgery on my right eye nineteen years ago, I quit jogging for fear of impact and jarring motion on my precarious eyesight. My cardio exercise regime is reduced to walking. For strength training over the years, I had given up time after time as joint pain on shoulders in push ups robbed my zeal; sit-ups are impossible as my lower back hurts. In my retirement, I am looking for a professional trainer not to bulk up muscles in gym; but to give practical guidance and guardrails in work out so that I improve my balance, posture and initiate strength training without re-injury. My wife and I have been attending physiotherapy sessions with Joey Chuang of Bespoke Therapy since September 2025. True to the company’s namesake of “Bespoke”, Joey provides custom-make solutions to me. He sizes up my strength and weakness and progressively introduces physio exercises such as lunge, squat, glute bridge, “scarecrow” shoulder rotation with resistance band, suspended row with TRX bands, stepping on stool, and the most recently “dead bug”. Joey’s aim is to improve my posture and core with whole body strength training while preventing my injury-prone self learning as in the past. I recalled one time complaining my sore right lower back. Joey applied an acupuncture needle to my right lower back muscle for a few minutes, and then completed with massage. I felt an immediate relief. Life is funny, a few weeks later I re-injured my lower back by collecting leaves on my lawn. Surprisingly my lower back muscle bounced back by itself after resting for two days. I was able to resume all the physio exercises. Many thanks to Joey's encouragement and guidance. I highly recommend Joey as a physiotherapist and trainer.
Karen has been amazing at helping me through my injury - I have noticed such a difference in a very short time. I am so glad I found Bespoke Therapy. A very welcoming and kind atmosphere, couldn't ask for anything more!
So very happy with the treatment here. Joey had my shoulder functioning after just 2 treatments. Karen is amazing, so knowledgeable and easy to interact with.
Bespoke Therapy is a Canadian Physical therapist based in Markham, Ontario. Bespoke Therapy is located at 118 Main Street Markham N, Markham, ON L3P 1Y1, Canada.
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