I recently visited Golf Town in Markham and was impressed with the exceptional service I received from David at the Golf Centre. He was incredibly patient and professional, taking the time to address all my questions and concerns. His kindness and expertise made my experience truly enjoyable. I'd also like to commend Jay, the store manager, for his outstanding leadership and quick response to my issue. He was understanding, efficient, and ensured that my problem was resolved promptly. Overall, I'm extremely satisfied with my visit and appreciate the excellent customer service provided by David and Jay. Thank you for making my golfing experience so positive!
Zero Star if I can do. They sent me wrong size and then they said that you go to other location. That's it. Nobody takes responsibility about their fault and nobody feels sorry or apologizes. Wow golftown. You don't have customer service training for your employee, do you?
I visited the markham store this morning. The service i received was excelent. Mark the associate manager went out of his way to assist me with my problem. Have never had better service at any store. Would recommend this store for golf stuff to everyone. Thank you golf town for hiring such great staff.
The staff named Tyler was very unfriendly. I am new to golf and ordered new irons that need to be ordered to the store. There are some specification that I need to choose. He provided no professional advice , rather just saying it is really up to you. It is very ignorant and cocky. He put my name in the wrong spelling . I told him it is wrong. He is asked I asked you. But I told him the right way. I don’t think such comment is appropriate when it could you he heard it wrong. This is not a supermarket where you just do the check out. The other staff called Justin was very helpful. He ended up helping us. I hope the staff there are to help customers, not there to show that they are superior or something
I recently brought my pull cart in for repair at Golf Town Markham, and I couldn’t be more impressed with the service I received. From the moment I walked in, the staff was friendly and welcoming, but what truly stood out was the incredible support and professionalism of John Jacobs. John took the time to carefully assess the issue with my pull cart, explained the repair process in detail, and offered knowledgeable advice that showed his deep understanding of the game and equipment. What I appreciated most was John's genuine passion for helping customers and ensuring satisfaction. It's rare to come across such personalized service these days, and John truly went above and beyond. If you're in need of any golf repairs—or just great service from someone who truly cares—ask for John Jacobs at Golf Town Markham. You won’t be disappointed. Highly recommend!
Bought a Voice Caddie SL3 range finder from GolfTown online. After receiving, I opened box to test it. The unit is well built, the idea is good, but I found a few design flaws that make it hard to use. The focus ring is very loose, I almost had to adjust it frequently to be able to see clear. The two buttons on the top are super light to press. The brightness adjustment button got clicked accidentally every time I tried to hold the unit in my hand. So I brought it back to GolfTown Markham store. Except for the plastic wrap, everything else was kept intact. The carry case has never left the box, with the tag attached on it. The protection film is still on the unit. The charging cable box was never opened. It is brand brand new. However, the cashier girl's first reaction was, "do you know this is final sale? when you purchase you should see the words saying final sale online." I told her that this is not a final sale that ends with $.87. She did a search on her computer and realized that her assumption was wrong. So she went to the manager ( supposedly), and came back with another guy. He just told me this there's nothing wrong with it so they can not return it. He started to read the additional return policy on the paperwork that was mailed to me together with the unit. Then he found the product has to be "unopened". Without the plastic wrap, the product is deemed as opened. Lesson learned. So if you buy stuff from GolfTown, especially high price technology product, unless you are 100% sure that it's a solid product, do not even open it. They just won't take it back once it's sold. Ps. I later brought the unit to Golftown at Whitby and asked cashier girl if I can return it. She said, “of course.”
This is my husband's favourite store! He happens to really like this location and each time I've been in with him, the staff have been wonderful and wildly helpful! Thanks Gold Town staff!
Golf Town is a Canadian Golf shop based in Markham, Ontario. Golf Town is located at 179 Enterprise Blvd, Markham, ON L6G 0E7, Canada.
Please contact with Golf Town using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Golf Town opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
You Might Also Consider