I was disappointed with the technical execution of the service. The nails were not finished as neatly as expected: weird shapes, the edges were rough, the surface was not completely smooth, and the cuticles were not fully cleaned. Considering this design cost $80, the result did not feel proportional to the price. As a customer with limited knowledge of nail design, I trusted and respected the nail technician’s professional judgment, which made the final outcome more surprising. Secondly, during the appointment I was informed that the sticker shown in my reference photo was not available. This is something that should ideally be checked before accepting the booking, especially when a specific design is provided in advance. Lastly, the appointment felt quite rushed. The nail technician mentioned several times that this design required a lot of time. If the schedule did not allow for it, it might have been better not to accept the booking rather than rushing the service. Overall, the final result did not closely resemble the reference photo. While everyone was polite and had a good attitude, based on the technical execution, I would not personally recommend this nail salon.
Jenny is incredible! I had my first appointment here and couldn’t be happier. She has exceptional attention to detail and her work is flawless. You can tell she’s truly an expert at what she does. I’m already looking forward to my next appointment!
I had an amazing experience with Amy! I found this salon through Google and decided to stop by as a walk-in. I got a Shellac manicure, and Amy was incredibly attentive and kind throughout the entire process. This was by far the most positive nail experience I've ever had. She did an excellent job with my cuticles and nail shaping. I would absolutely recommend her—10/10!
This place accommodated us despite them being busy . And although they busy , we still had - excellent customer service , accommodated immediately , professional service on mani and pedi, and a relaxed environment . Will be coming here for my mani and pedi. It’s hard finding great customer service , yet even that they were busy we received . There’s a reason they gave 5 stars ! Thank you so much Jenny! You are too generous
I had such a great experience at U Nails & Spa! Jenny did my nails, and she was incredible. I came in with a few ideas, and she didn’t just follow them – she actually helped me figure out how to make them look even better. She’s super attentive, careful, and if she doesn’t like how a design turns out, she’ll wipe it and redo it until it’s perfect. I left with nails I’m obsessed with! If you’re looking for someone who really cares about the details, go see Jenny!
I’ve been coming to this salon for a couple of months and I really enjoy Jenny’s work. She is very friendly and runs the salon great. Her manicures are amazing and last a long time. 10/10 would recommend!!
Jenny has done my eyelashes for about 2 years now She is always welcoming, friendly and professional! The application process was comfortable, and I was very happy with the results as Jenny always listens to my requests! My lashes look fuller and longer, yet still natural. I don’t have to use mascara, which made my daily routine a lot easier. I’m very pleased with how long they lasted and how easy they were to maintain.
U Nails & Lashes is a Canadian Nail salon based in Markham, Ontario. U Nails & Lashes is located at 50 Lockridge Ave #12, Markham, ON L3R 8X5, Canada.
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