5 star for the beauticians here. They have skills and work hard. I've tried 3 different ones and they were all great. To be fair the actual facial was decent and I enjoyed my first 3 visits. What I didn't enjoy was my most recent visit. The "New Beauty Consultant" came from their HO was very aggressive. She first suggested I use 2 of my visits as an upgrade for a "higher quality facial." Sure, I tried it. It didn't feel any different than the basic one. Then at the end of my session, she insist me purchasing a "more comprehensive" package even though I still have 5 sessions left. I wasn't ready since I have packages at 2 other spas and have not event get to use those. She made a comment about how I should take care of my skin even if I was not going to their spa. Which I find it very offensive. It might have been the cultural differences, but how I take care of my skin is my own business. Anyway, overall clean spa with nice decor, and hope my one negative experience was a one-time thing.
This spa has become way over priced and sales hungry. The lady who I dealt with left and they all avoided the question for some reason. I always book through her work phone, and the other person who called back always says oh she's on vacation but I found out she left the place entirely. The membership package I got was around 700-800, but now the only membership offers start from a whopping price of 2k paid at front. Each session on average costs 250+ if you're not their member. Even though every time they tested my skin it was nearly perfect, slight dehydration, no wrinkle or pore problems, they still recommend the most expensive option every time. It's so unreasonable it's like they expect you to throw a few hundred bucks no hesitation. Don't even get me started on my aesthetician. I used to like her a lot, booked her every time. But these couple of times I noticed how she complains about a lot of issues and tries to get me sympathetic towards her, and she always hovers around when it's time to sign off/pay. It's an obvious sign of pressure to give a good tip. I usually book around the busy times, and these couple of visits I start to notice the decline of guests. It's almost ghostly. I'm guessing people are not as satisfied as before.
They were super nice and friendly. love the environment.
Super nice and friendly staff! Very peaceful and relaxing spa. Very clean!
Starting to feel like they care more and more about the sales and getting you to buy more packages. If the service is good, people will automatically renew. Another time I complained about their massage being ticklish and they said it was supposed to be like they to help with stimulation. She was dead serious.
R Spa is a Canadian Spa based in Markham, Ontario. R Spa is located at 3215 Hwy 7, Markham, ON L3R 3P3, Canada.
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