Came in to have a zipper fixed on a winter jacket. Shams knew what the issue was immediately and fixed it easily. Thank you for your kindness and professionalism!
I had an excellent experience thanks to Mustafa at the front desk. From the moment I walked in, he greeted me with warmth and professionalism. He took the time to clearly explain the services offered, answered all my questions, and made sure I felt confident leaving my items in their care.
Shams provided great service, he's amazing to talk to and did a perfect job with my sherwani's alternation. Highly recommend him and his store for any alterations!
Shams is very skilled and provides high quality service. Excellent attention to detail! I brought in an expensive winter jacket with a broken zipper and he not only replaced the zipper with a stronger new zipper but he also put the original slider back on the new zipper so it looks close to the original. Fast turnaround time and reasonable prices. I also like the suits, ties, belts and shoes they have for sale. Overall highly recommended.
They did an amazing job with my jacket, also priced way better than any other tailors in the area. Used to have my stuff done in Markville, will be coming here from now on.
If I could leave 10 stars, I would. They do such an amazing job. I had one pair of pants brought in by 4 inches and another by 2 and both were perfect. I noticed a small tear in a new shirt while in the store and they fixed it for me right then and there. You couldn’t even tell which side he had repaired it was that good!!! I am going here for all my alterations and cleaning needs going forward!
I came here July 2021 to get my wedding dress hemmed. The dress was brand new, still in the garment bag when I brought it in. The man hemmed my dress fine but there was a mark on it when I picked it up. He had the audacity to blame it on me saying the mark must have been there before but it definitely was not. I had to leave it with him over night again as he said he would try to remove the mark. I picked it up the next day and the mark was still there. This left me with no time go somewhere else to try and remove the stain before my wedding day. He still insisted it was my fault and still charged me for the hem. I’m thoroughly disappointed in my experience. This place ruined my wedding dress. He should pay for my dress.
Professional Alterations & Cleaners is a Canadian Dry cleaner based in Markham, Ontario. Professional Alterations & Cleaners is located at 5293 Hwy 7, Markham, ON L3P 7M7, Canada.
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