Noticed my pant was ripped, wasnt sure if it was my fault or theirs and went in to hopefully get an explanation. Wasnt looking for a handout, just an explanation as to why I was not informed of this upon pick-up, but instead was chastised for taking off the tag. In my defence I said that I took off the tag and was putting the pants on when I noticed the rip. Manager claimed they dont check the clothes and they just clean them, then was insinuating that I was trying to rip him off. I simply just wanted to know why (if it was already ripped prior) NO ONE made a note about this. Poor, poor customer service. Wont be using their services again.
Had some dress shirts laundered there and for a reasonable price. Only issue is that their hours are not very convenient for those that work M-F 9-5.
The quality of service is really low but the clothes are okay
Not very happy with the service, would go elsewhere much better options in the area
This owner has no sense of customer service. I would give this owner 0 start if that option was here. City cleaners are individualy owned operation so if something goes wrong he has to pay for it out of his pocket. He ruined my $500 coat which wasn't even cleaned properly, but he kept on blaming me for coat being so dirty thats why its not clean but never mentioned that he or his cleaning company has managed to burn the fur. He yelled at me so much for his own fault and did not take any responsibilty to refund. STAY AWAY!
City Cleaners Franchise Systems is a Canadian Laundry based in Markham, Ontario. City Cleaners Franchise Systems is located at 346 Main St N, Markham, ON L3P 1Z1, Canada.
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