Have been going to Dales pharmacy for the pass 20 years and ha always experienced great service service but lately the service has gone downhill. Today I had hip replacement and the hospital ask which pharmacy to send order , I been loyal to Dales had it sent there. My wife went to pick it up and request just to go over the prescription with her. The attendy just handed her the bag and told her to go on the side and do it yourself ! Never again going back something has changed there . In the pass was so helpful.
I have been a patient of the Markham family health team and for years have been getting my prescriptions done at Dales Pharmacy! For the last 6 weeks I have been getting some treatments done at the hospital, and needed to pick up the prescription before hand at the pharmacy. Last week I called and asked for my prescription be to filled and spoke to a very nice women,” she said no problem, it will be filled” I also called & left a message the night before! This morning (Aug 3) I came to pick up my prescription and the cashier/assistant couldn’t find it, so I told her my appointment was this morning at the hospital. The pharmacist who I was NOT speaking with, very rudely and extremely unprofessional told me that I needed to call in my prescription before hand and now I would I have to wait. I replied that I did phone it in and spoke to someone last week and also left a message last night. With unnecessary attitude she replied, “ no U didn’t!, and now I will have to wait for it, and U NEED TO PHONE Your PRESCRIPTIONS IN) I told her that I have been getting these treatments done for 6 weeks now and I know the drill, I CALL IN the week of, and day before, I have never had an issue!!” I had NO PROBLEM WAITING- I just told her my appointment was for 9:00am! People have bad days, yes!! But this Pharmacist is in the health care profession, and if she can’t speak to a patient with respect, she should not be in that profession. I will NO longer be using Dales pharmacy. As it was embarrassing to be spoken like that. Absolutely disgusting and disrespectful!
Need a refill and websites says you would be open on the 2nd but closed on the 3rd for holiday but it was closed both days .. I have a prescription that has to be picked up on a specific day and now I'm home in terrible pain. What am I supposed to do in this situation I've been coming here for 10 years now and always have problems like this. Please help ASAP
Unsure of the negative reviews here, but I had a wonderful experience with Mary. She's so kind and accommodating, and I really liked my experience here. 5/5 just because of her. She's wonderful!
Ian walker and Amber were great. We called for the flu vaccine and they were able to schedule all 4 of us the very next day. Ian administered the vaccine with no pain or discomfort and was very pleasant. Their pharmacy is well stocked and all staff were knowledgeable and polite. They are following all government covid guidelines and have cleaning supplies and disinfectant for sale. Overall would recommend.
Amazing pharmacists!! Ian and Mary are so professional and helpful. Ive been a customers of Ian's for 12 years!!!
Great staff, very professional and most importantly, caring/compassionate. They take the extra step to make sure I fully comprehend the medications I'm prescribed and are always available to answer any questions I have.
The pharmacists are excellent
Great for prescription pick up if you are at the hospital all the time. Unfortunately you need to pay for parking and the pharmacists and be a bit snappy at times.
Dale's Pharmacy is a Canadian Pharmacy based in Markham, Ontario. Dale's Pharmacy is located at 377 Church St, Markham, ON L6B 1A1, Canada.
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