I had gone into Dynamite last night with my daughter trying to find a few different things. I was greeted at the door by a lovely lady that helped me the entire time. I inquired and found out her name is Savina. She was extremely helpful and went out of her way to show my daughter different clothing options. It was an extremely pleasant experience and I will be coming back especially due to the lovely experience Savina gave us. My daughter loves the clothes at the store and the customer service made us love the store even more!
My wife and I went into the Markville store Saturday Dec16 around 1pm. We walked in and the sales staff ignored us for the 10min we were in the store.They literally pretended we were not there and the store had only 1 customer in the fitting room. My wife wanted to try on a few items that she liked from browsing on line, however she has been in the store many times and the sales staff just ignores you. Terrible customer service. She purchased similar items at Zara and Banana Rep instead where the staff is much more helpful. My wife likes the clothing Dynamite offer but we refuse to spend our hard earned money at a place where they cannot be bothered to even acknowledge you.
Everyone who works at this store are the loveliest ladies I’ve ever met at a dynamite. Every time I come in they’re so sweet and helpful. They hype you up always but are honest too. I’ve had a few problems with online orders and stuff and they resolve my issues sooner and easier than when I’ve called customer service. Want to shout out Meaghan and shell (sorry if I’ve spelt names wrong).
Some of there clothes are quite cute but prices are not. The quality is fine but one of the tops I brought from here I just wore a couple times and there’s a hole in the side stitching already…customer service could be better and I don’t feel comfortable in their change rooms as they use curtains instead of doors and many of their curtains are broken and don’t close fully.
Made a big purchase online and came to the Markville store to return a handful of items that did not fit properly. I stood at the cash register waiting for someone to come, however all workers were in the back talking while I stood there. When the girl (red hair with bangs) finally came she was extremely RUDE! She asked why I was returning the items and when I told her why she proceeded to say “you’re returning all of these hmm?” then rolled her eyes. She made me feel as if I was bothering her. One of my items fell on the floor and she huffed and sighed and left it on the floor. I asked for a receipt copy of my return and she said no they don’t do that. I was okay with that but when I asked her how does my payment go back to my card (I thought I would have to insert my card) she said “well you ordered online so why would you insert your card”.. Anyways worst experience ever and will not return to this location!
The last time I was there the store was empty, one of the girls looked at me, did not great me, then turned back around and proceeded to continue her conversation with the other employee.
My favourite store throughout the whole mall. I am always greet with exceptional service. Purchasing and returns are always a breeze for me. Great selection as well!
Dynamite is a Canadian Clothing Store based in Markham, Ontario. Dynamite is located at 5000 Hwy 7 #1075, Markham, ON L3R 4M9, Canada.
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