I had a recent great first experience with Torrance Compounding Pharmacy. A compound I’ve been using for many years is no longer being made by my previous pharmacy (they are the second one to stop providing compounds in the past couple years). I was recommended to find a local compounding pharmacy to provide my prescription. I clearly chose the right place. The staff were very friendly and professional over the phone. Jacob connected with my GP to ensure he had the correct details of my prescription, and kept me up to date with the schedule for pickup. When I arrived to pick it up, Philip made sure I had up to date instructions on how to properly use and store the medication, since this was my first time receiving it from here. Long story short, I highly recommend Torrance should you need any compound meds prepared.
Knowledgeable, professional, friendly! I felt very comfortable speaking with the staff and was helped with all my needs. Plus they were so nice to deal with!
I have been picking up my son’s medication for over 5 years. The staff at the Markham, and Scarborough, location go out of their way for their clients.
I had the pleasure of speaking with the owner, Sandra Chee, last week when I picked up some prescription receipts. Sandra is a lovely pharmacist and she really went out of her way to help me in dealing with insurance company to claim the medical expense. She didn't have to do it but she spent her precious time on new year eve to assist which I really appreciate. In addition, she explained to me the free delivery service they have which makes this pharmacy very desirable compared to others. I would definitely recommend my family and friends to come to her pharmacy.
I've been getting my prescription made by this pharmacy for years! Today one of their staff called wanting to update my information & advise of price. I agreed to all & because I was on a call with my work .. she said that if I didn't call her back, she's not doing my medication. I called back & a man answered advising in a rude manner that they need my medical information because they are merging with a Scarborough location or something of that sort. He was rude & raising his voice, he interrupts without letting me finish a sentence. I also raised my voice because I couldn't understand why a pharmacy was behaving in such a manner when all I wanted was my medication. The manager then called me back already in an arrogant manner accusing me of swearing to the man I was speaking with. She accused me of a lie without any proof , told me that she cannot fill my medication any longer & to find another pharmacy to transfer my files to. She also advised me that she's also the owner. I was dealing with these people for years. Do not ever speak up to this pharmacy or you will be threatened & discarded like a piece of dirt regardless of the relationship you've had with them ... they have no issue lying, bullying & yelling at you with a manager that's no different!! This was a horrible experience!!!
The wrong doze was subscribed to my daughter, Sandra picked that up right away, corrected it, made the right suggestions to further rectify the issue. Thank you Sandra for being a true medicine professional.
I visited several compounding pharmacies before finding Torrance. No one was able to fill my prescription because they didn't have the stock and one pharmacy kept my prescription over a week telling me they "ordered" the ingredient. It took 1 phone call & a visit to Torrance and within a day they called me to say my prescription was ready for pick up. The staff were very professional and knowledgeable. I will definitely return for all my specialized medications! They have my trust! Amazing service!
Torrance Compounding Pharmacy is a Canadian Pharmacy based in Markham, Ontario. Torrance Compounding Pharmacy is located at 8228 Birchmount Rd D, Markham, ON L3R 1A6, Canada.
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