I give this place 1-star review because car wash is using the brush. Passing by I saw a Mayback coming out from the car wash (sad but it happened) Change to waterless then I am happy to change to a 5-stars review. I am a monthly pass Shell Car Wash Subscription user btw.
Even though I read so many negative comments I decided to give it a try. Was interested in a car wash and wanted to know if it was touchless, so I called. The gentleman that answered my call right away said I recognize your voice, you call everyday about car washes. I was totally surprised and responded that it was my first time calling. He was not only rude but didn't even have the heart to apologize. I guess he doesn't value his position at Shell. I will definitely tell everyone I know to stay away from this location.
Very bad car wash, it was not clean and there were scratches. When I contacted Shell, they said there was no evidence that it happened during the car wash, and there was no compensation.
While waiting for my vehicle to be serviced at a dealership on the south side of Unionville Gate, I walked to the north side of the street to this Shell station. Just wanted to buy a lotto ticket, that's all. I didn't need fuel, a car wash, snacks or beverages although it's available here. Service was quick.
Nice looking gas station. However, I'm not a fan of how many pre pay only gas pumps there are, they're slow to process. The buttons for them were also kinda sticky, which was gross especially during covid.
One of the worst customer service from Shell by far. I was there for gas fill up and carwash. When I was about to make a purchase, I got pushed by the cashier to get the ultimate carwash which at the beginning I had already mentioned just needed the deluxe with under carwash and touchless. He told me only ultimate have under carwash and forced me to choose the soft cloth. Also he made an error of the invoice. He didn't scan my air miles card which I can get discount of gasoline, he said to me I didn't give it to him but the card was on my hand the whole time just waiting for him to have it scanned. Everytime I was at others Shell station, the cashiers always asked for my air miles card. When I pushed back and told him that I just wanted the deluxe. He said to me just don't argue with him, he was just providing an options to me. At that moment, as my perspective that was just a lie at all. I was there for almost 30 min, people was waiting behind me. With that quality of services and experience. I would definitely not recommended and will not visit that station again as well.
Since the renovation it's a pleasure to come to this shell gas station. I usually go out of my way just to come to this one in particular. Nothing much else to say! Clean and friendly service
Shell is a Canadian Gas Station based in Markham, Ontario. Shell is located at 8330 Kennedy Rd, Unionville, ON L3R 0P5, Canada.
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