7
9270 McCowan Rd, Markham, ON L6C 2L1, Canada
Markham, Ontario L6C 2L1
+19059478293

Brown female cashier doesn’t know customer service. Ive worked in customer service for the past 5 years, not once have I rushed a customer at the cash register to either hurry up or move out of the way so I can take the next customer. Yes it makes sense if I stood the line up for what, 10 minutes +? I was there for like 30 seconds, and the female cashier kept pushing us saying maam if ur still deciding move to the side there’s customers behind you (like 1 person). Mind you we haven’t even decided for 5 minutes yet (it’s literally been like 1 minute MAX) and ur here rushing us to hurry or move literally a joke, maybe learn some customer service. Thanks.

The car was alright overall, but the windshield was left wet, which made it a bit inconvenient. There weren’t any paper towels provided to wipe it down, which would’ve helped.

If you can’t hire competent employees to do their job close this gas station down.. asked to pump at pump one attendant put the gas to pump 2 .. training your employees is key

Car wash closed 1 hour before the sign stated hour. One staff says they always close at 11pm and the sign is wrong. The other staff says the car wash is broken. Someone is lying. Wasted a subscription day and the store will not compensate. Terrible service.

Car wash didn’t work. The cashier named Nathan, who spoke English with strong accents and couldn’t understand my words as well, simply told me it’s my problem as he didn’t receive any other complaints. He also lied me that the manager will be there on Jan 1, 2025, which apparently is a public holiday and later he admitted that the manager would be there on Jan 2, 2025. How rude and horrible it was.

6:05AM and gas station doors still locked? No problem. Cashier? As if i am going to ask gas for free or any drinks for free.. acted like purely he doesn’t understand what I am saying. Asked for gatorade six times from the pickup window, couldn’t understand what I said and just replied oh we don’t have that. Bloody, I can see from the windows where it is kept. Please hire someone who is competent. I know bills keep people thriving in today’s economy, but come on? You don’t like what you’re doing then simply just don’t ruin the job which can be done more efficiently by others.

Gas station locks the door at 11pm and the cashier yells at customer when they want to order drinks through the takeout window. I thought we are in third-world country

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Shell — Gas Station in Markham

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Shell

Gas Station at 9270 McCowan Rd, Markham, ON L6C 2L1, Canada. Here you will find detailed information about Shell: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    Open 24 hours
  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours

Rating

1
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
9270 McCowan Rd, Markham, ON L6C 2L1, Canada.
City:
Markham
Phone:
Postcode:
L6C 2L1

About Shell

Shell is a Canadian Gas Station based in Markham, Ontario. Shell is located at 9270 McCowan Rd, Markham, ON L6C 2L1, Canada.


Please contact with Shell using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Shell opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Shell

  • selzahb
    Added 2025.12.19
    Brown female cashier doesn’t know customer service. Ive worked in customer service for the past 5 years, not once have I rushed a customer at the cash register to either hurry up or move out of the way so I can take the next customer. Yes it makes sense if I stood the line up for what, 10 minutes +? I was there for like 30 seconds, and the female cashier kept pushing us saying maam if ur still deciding move to the side there’s customers behind you (like 1 person). Mind you we haven’t even decided for 5 minutes yet (it’s literally been like 1 minute MAX) and ur here rushing us to hurry or move literally a joke, maybe learn some customer service. Thanks.
  • By owner
    Added 2025.12.19
    Hello, we appreciate the time and effort that you have taken to share your feedback. We will take it into account to improve our services. Sincerely, Shell Customer Service
  • Kavas S
    Added 2025.05.24
    The car was alright overall, but the windshield was left wet, which made it a bit inconvenient. There weren’t any paper towels provided to wipe it down, which would’ve helped.
  • Nik Budhdeo
    Added 2025.02.17
    If you can’t hire competent employees to do their job close this gas station down.. asked to pump at pump one attendant put the gas to pump 2 .. training your employees is key
  • Jay Tang
    Added 2025.02.15
    Car wash closed 1 hour before the sign stated hour. One staff says they always close at 11pm and the sign is wrong. The other staff says the car wash is broken. Someone is lying. Wasted a subscription day and the store will not compensate. Terrible service.
  • Zhe Wu (Tim)
    Added 2024.12.31
    Car wash didn’t work. The cashier named Nathan, who spoke English with strong accents and couldn’t understand my words as well, simply told me it’s my problem as he didn’t receive any other complaints. He also lied me that the manager will be there on Jan 1, 2025, which apparently is a public holiday and later he admitted that the manager would be there on Jan 2, 2025. How rude and horrible it was.
  • ASHIMA VAISH
    Added 2024.11.28
    6:05AM and gas station doors still locked? No problem. Cashier? As if i am going to ask gas for free or any drinks for free.. acted like purely he doesn’t understand what I am saying. Asked for gatorade six times from the pickup window, couldn’t understand what I said and just replied oh we don’t have that. Bloody, I can see from the windows where it is kept. Please hire someone who is competent. I know bills keep people thriving in today’s economy, but come on? You don’t like what you’re doing then simply just don’t ruin the job which can be done more efficiently by others.
  • YC N
    Added 2024.07.19
    Gas station locks the door at 11pm and the cashier yells at customer when they want to order drinks through the takeout window. I thought we are in third-world country
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