7
371 John St. unit 2, Thornhill, ON L3T 5W5, Canada
Markham, Ontario L3T 5W5
+16478822400

Excellent service, reliable and fair price. I went in for an issue but my car decided to work properly so they couldn’t diagnose it. They never charged for looking at it and taking it for a test drive. The car dealer would have charged me $125. I recommend them highly.

I had an excellent experience at K5 Auto Service, thanks to two young professionals, Matthew and Jeffery. They swiftly diagnosed the rattling issue with my car and fixed it at a very reasonable price. Beyond the immediate concern, they took the time to ensure the overall health and wellness of my vehicle. Exceptional service, highly recommended!

I explained my situation that my battery keep draining even with new battery from costco. They just checked the battery and tight up the screw. They told me that is all they can do. because this drain may caused by loose connection. I told them that the new battery was connected well. but they are not interested to help me out and charge me $50. I would say this is so unprofessional and maybe I should find a electrical shop instead of auto shop. And my car is 2016 rdx. If you have same issue, that might be blue tooth or handfree device has issue. check google that might help

I have been here 4 times now for different services and it's always done professionally and on time. Highly recommend. I brought my genesis and now my m240xi here

Worst auto shop, Worst sevice, Be aware of this Auto shop My vehicle is bmw m340i (9300km) Yesterday I looked for a good review auto shop to change to winter tires. The place i finally found was k5auto. After changing to winter tires, i came home and noticed scratches digging inside where curb rash on rim. So i called this morning and talked with shop owner on the phone. He said we never make mistakes and we can never scratch because we have used plastic tool. Nothing we can do even if we see the scratch. He didn’t even apologize. This is huge disappointment how they handled this manner. I will never recommend this place.

Horrible service. Young man who works the shop is very nice but the owner is horrible and very rude. They fix something other than I ask and charge me his mistake . Very bad service. Not recommendable at all.

Only thing they care about is money, lack in customer service specially for loyal customers. Highly expensive. One day they do a job for 40 and then the next day the same for 60

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K5 Auto Service — Auto repair shop in Markham

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K5 Auto Service

Auto repair shop at 371 John St. unit 2, Thornhill, ON L3T 5W5, Canada. Here you will find detailed information about K5 Auto Service: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Sunday
    Closed
  • Monday
    Closed
  • Tuesday
    Closed
  • Wednesday
    Closed
  • Thursday
    Closed
  • Friday
    Closed
  • Saturday
    Closed

Rating

3
/
5
Based on 7 reviews

Contacts

Categories:
State:
Ontario
Address:
371 John St. unit 2, Thornhill, ON L3T 5W5, Canada.
City:
Markham
Phone:
Postcode:
L3T 5W5

About K5 Auto Service

K5 Auto Service is a Canadian Auto repair shop based in Markham, Ontario. K5 Auto Service is located at 371 John St. unit 2, Thornhill, ON L3T 5W5, Canada.


Please contact with K5 Auto Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find K5 Auto Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about K5 Auto Service

  • Rick Zelinsky
    Added 2024.08.10
    Excellent service, reliable and fair price. I went in for an issue but my car decided to work properly so they couldn’t diagnose it. They never charged for looking at it and taking it for a test drive. The car dealer would have charged me $125. I recommend them highly.
  • John Woo
    Added 2023.08.21
    I had an excellent experience at K5 Auto Service, thanks to two young professionals, Matthew and Jeffery. They swiftly diagnosed the rattling issue with my car and fixed it at a very reasonable price. Beyond the immediate concern, they took the time to ensure the overall health and wellness of my vehicle. Exceptional service, highly recommended!
  • 杰(Jackie)
    Added 2022.01.24
    I explained my situation that my battery keep draining even with new battery from costco. They just checked the battery and tight up the screw. They told me that is all they can do. because this drain may caused by loose connection. I told them that the new battery was connected well. but they are not interested to help me out and charge me $50. I would say this is so unprofessional and maybe I should find a electrical shop instead of auto shop. And my car is 2016 rdx. If you have same issue, that might be blue tooth or handfree device has issue. check google that might help
  • krupal kavathia
    Added 2022.01.22
    I have been here 4 times now for different services and it's always done professionally and on time. Highly recommend. I brought my genesis and now my m240xi here
  • Sam Park
    Added 2021.11.07
    Worst auto shop, Worst sevice, Be aware of this Auto shop My vehicle is bmw m340i (9300km) Yesterday I looked for a good review auto shop to change to winter tires. The place i finally found was k5auto. After changing to winter tires, i came home and noticed scratches digging inside where curb rash on rim. So i called this morning and talked with shop owner on the phone. He said we never make mistakes and we can never scratch because we have used plastic tool. Nothing we can do even if we see the scratch. He didn’t even apologize. This is huge disappointment how they handled this manner. I will never recommend this place.
  • Rick Hwang
    Added 2019.09.02
    Horrible service. Young man who works the shop is very nice but the owner is horrible and very rude. They fix something other than I ask and charge me his mistake . Very bad service. Not recommendable at all.
  • Zulfiqar Tharani
    Added 2018.05.24
    Only thing they care about is money, lack in customer service specially for loyal customers. Highly expensive. One day they do a job for 40 and then the next day the same for 60
  • By owner
    Added 2018.05.24
    Thank you for your honest Review. I only see you for oil change and tire change. Did you come to our place just because of price? is it just for money? or service?
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