I visited the store, their staff memeber name something like manhsha!! Even in rush hour she answered every question and show us multiple pairs of shoes. As a customer i appreciate.also As a customer I met really cooperative staff in aldo.
I went to go exchange a shoe and this lady who’s tall with glasses didn’t even greet me and she was sooo rude and giving me attitude and when I asked for a size she refused to even check the back and they had the size in the store since I saw it on the floor. This is ridiculous and I would never shop at that store. I went to Yorkdale and they had better service. Please hire good managers
My wife bought a pair of shoes in this store, November 15th, tried the shoes the following day but it hurt her back so she decided to return the shoes to the store, the associates name as Ibrahim, When my wife tried to return the shoes, Adam the days manager checked the soles and told my wife that the sole were worn out and were old shoes and denied a refund or exchange. The sad part was their comment that it is impossible for them to sell an old shoes, which implies that my wife has worn out the shoes. From November 15th and we only got the time to go back to the store on the 21st, and they showed the soles and when we checked, it looked like it was worn for like months. My wife did not check the soles and not many people do. Be careful of this store, they sell returned shoes and pass it as new
I went to this store today. I have been there for about 20 minutes browsing bags. There were two girls- Joyce and Marium. They gave such a welcoming experience. Joyce, esp., was very eager to help every customer who came in. Thank you guys. A very few people give such service.
Very poor customer service. Inexperienced not well trained staff. The store manager does not have power to wave off a dollar for a bag. I bought stuff worth 1000 dollars and they charged me excess for a bag and instead of refunding me they charged again. When I called the store the manager said he cannot do anything online and asked me to come to store again for refund. Waste of time and gas. They don’t have any power to compensate for their mistakes. Just sorry which will not compensate for my loss of time and gas. Make a customer not break a customer.
It's Friday 11am the store is still closed, while all other stores is already open. Mall hour is 10-8,and store hour is 10-8. Where are the staffs. Are they all in isolation?
Horrible service. The store was pratically empty and the customer.service rep was on her phone with little regard to the few customers in the store. Would defintely not recommend if you are looking for service.
ALDO is a Canadian Shoe Store based in Markham, Ontario. ALDO is located at 5000 Hwy 7 #1195, Markham, ON L3R 4M9, Canada.
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